Charles T. Krueger

Last updated January 16th 2012
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Charles T. Krueger

Bolingbrook, Illinois 60440 - USA

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Objective 

Systems Administrator, Operations, Design, Implementation, and Consulting I am a visionary and a realist who understands the balance between creativity and productivity. I seek to find an organization that can utilize my talents to productively create new ways of doing better more effective business. I thoroughly enjoy solving problems, creating solutions, and developing new ways to do better business. I have a passion for helping others learn how technology can benefit them rather than burden their lives.

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Skills 

Hardware/Software Troubleshooting, Technology Training, Internet Marketing, Operations Management, Music Writer, Audio Editor, Website Development, Server Administration (Linux and Windows), Blogging, Podcasting, Business Process and Procedural Analysis, Business advisory, Sales Management.

  • Windows 95/98/NT/Me/2000/XP/Vista
  • Windows Server NT/2000/2003/Exchange2K/SQL Server 2005
  • Active Directory
  • DNS
  • Group Policy
  • Linux RedHat/Fedora/Debian/BSD/ASP
  • Apache Web Server
  • MySQL Server
  • Samba
  • FTP Server
  • Subversions
  • Working Knowledge of HTML/CSS

Specific Software Experience:
  • Microsoft Office Suite and all Microsoft Products
  • FireFox/IE/Safari/Flock
  • LanSurvey
  • Macromedia Dreamweaver
  • Macromedia Flash
  • Macromedia Fireworks
  • Adobe Photoshop
  • Adobe Acrobat
  • QuickBooks
  • Peachtree
  • ACT contact manager
  • Encompass Mortgage Software
  • Lucero Real Estate Software
  • Medical Manager Software
  • Cubase SX2
  • Cool Edit Pro
  • Cake Walk
  • Finale Music Composition Software
  • Sony Acid
  • Sony Vegas
  • Symantec
  • TigerPaw CRM
  • Microsoft CRM
  • Microsoft RMS
  • Wave Lab
  • ITunes
  • FTP Clients Filezilla/WS-FTP
  • Many other various software (commercial and proprietary too many to name all here)

Specific Hardware Experience:
  • PC (Intel and AMD)
  • Mac
  • PDA's, Smart Phones, Blackberry, Android and other hand held devices
  • Routers/Switches and other networking devices (Linksys, Dlink, Cisco, SonicWall, WatchGuard, AdTran, Symantec, SnapGear...)
  • Servers SCSI/IDE/NAS RAID
  • Ram/Processor/Mother Board and Other Hardware troubleshooting, repairs, and upgrades
  • AMP, Cornell, and Porta Systems Cabling and terminations (RJ-45, Fiber, RJ-11, Coax)
  • Cisco Telepresence, Polycom Teleconference Systems
  • Cisco UCS Blade Servers

Other experience:
  • Skype and other messaging services
  • RSS
  • Voip systems and services
  • Wired and Wi-fi networks
  • Other CMS and Blogging framework
  • CRM and other web-based productivity applications.

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Work Experience 

Technical Specialist and Lead Field Engineer

09/2/08 - 1/4/12

NCR Corporation, Chicago, IL

  • Install new produuction hardware/software and analyse and resolve technical issues pertaining to software and hardware configurations and functionality. Isolate and Identify engineering flaws and propose new design implementations.
  • Hardware and software worked with includes but are not limited to; Cisco routers/switches, Cisco Telepresence Systems, Polycom Teleconference Systems, NCR and Diebold ATM's, NCR and IBM POS, Oce Production Print Systems, Lexmark Printers, Quantum tape libraries, Xiotec Libraries, Adtran Routers, PICS Media Systems, many other differencet types of hardware as well as windows and linux software system variations
  • Team Resource and Technical go to person nation wide
  • Recognition recieved by many high level design engineers within NCR, VP of Wal-Mart, and World Wide Support team.

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IT Consultant - General Manager - COO

10/2004 - 05/2008

Forest Hills Hardwood Flooring , Kissimmee, FL

  • Originally contracted to streamline processes implementing technology
  • Talents were identified in my ability to streamline processes from a general business aspect overall, promoting me to General Manager
  • Eventually promoted to Cheif Operations Officer, managing all aspects of the business including sales, project managment, purchasing, international importing, Acounts payables/recievables, employment HR, facilities, real estate management, and vendor negotiations

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Owner - IT Consultant

05/2002 - 12/2010

Cervo Systems, Inc., Orlando, FL

  • Website design and hosting management
  • Network infrastructure design and implementation
  • Computer/Server hardware/software troubleshooting/installation/training/implementation

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Technician/Operations Manager

07/2002 - 11/2004

Information Technology and Data Solutions, Kissimmee, FL

07/2002 - 10/2002 - Bench and Field Technician

Responsible for all aspects of Desk Top and Network Support including:

  • Hardware and Software troubleshooting
  • Hardware upgrades including hard drives, RAM, processors, motherboards, PCI cards, RAID controllers, and other peripherals.
  • Hardware diagnostics using hardware and software tools and utilities
  • OS installs and reimaging including Windows 3.1/95/NT/98/ME/2000/XP/Vista/NT Server/Server 2K and Linux Fedora Core/RedHat/Debian

10/2002 - 10/2004 - Operations Manager

Manage and lead all technicians and projects pertaining to software design, development, installation, implementation, training. Manage all projects involving network design and installation with Cat5e, Cat6, and Fiber cabling and terminations. Manage technician customer support dealing with Cisco router and switches, Windows and Linux based servers, all aspects of medical HIPAA compliance implementations and regulatory processes and procedures.

Projects:
  • Osceola County network designs and installation
  • Webster University network designs and installation
  • Cardio Vascular Associates HIPPA Technology Officer and Consultant
  • Talk of The Town Restaurants reservation system project manager
  • Pepsi Play For A Billion Television Broadcast Production Technology Manager

AMP and HIPAA Certified

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Workplace Solutions Specialist

12/1999 - 05/2002

Hewlett Packard, Fort Lauderdale, FL

  • Provide Resources to virtual emplyees including network connectivity (wireless and LAN), shared print services, custom network implementations (router and switch config).
  • Manage, maintain, setup and configure conference room and all technology aspects including AV equipment, network connectivity, shared printing services, vendor coordination
  • Onsite facilities network and security management - Telcom server and networrk administration, security administration including access card liason, IP based security camera systems monitoring, and site zone access regulation. Facilities vendors coordinator

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Interests 

Place you can find me on the internet:

  • google "ctkscout"
  • LinkedIn
  • ClaimID
  • Digg


Regular subscriber to informational podcasts and blogs:

Twit TV
  • MacBreakWeekly with Alex Lindsay, Scott Bourne, Andy Ihnatko, and Chris Breen

Other Technology Podcasts
  • DLTV For tech fans by tech fans

Blogs I watch

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Education 

Computer Science

1999 - 2000

Valencia Community College, Orlando, FL

 

Certified Medical Chief Privacy Officer in IT/Medical

11/2002 - 11/2002

Florida Gulf Coast University, Florida

 

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Certifications 

  • Oce Production Print Systems VS6100/VS7200/VS7120
  • Cisco Telepresence/Tandberg ILT Certification
  • AMP NetConnect - AMP certified terminations and cabling standards (Cat5e, Cat6, Fiber)

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