Charles T. Krueger's Resume (Last updated August 20th 2008)

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Charles T. Krueger

Bolingbrook, Illinois 60490 USA


charleskruegerlive.com

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OBJECTIVE

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Systems Administrator, Operations, Development and Consulting I am a visionary and a realist who understands the balance of creativity and productivity. I seek to find an organization or organizations that can utilize my talents to productively create new ways of doing better more effective business.

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SKILLS

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Hardware/Software Troubleshooting, Technology Training, Internet Marketing, Operations Management, Music Writer, Audio Editor, Website Development, Server Administration (Linux and Windows), Blogging, Podcasting, Business Process and Procedural Analysis, Business advisory, Sales Management.

  • Windows 95/98/NT/Me/2000/XP/Vista
  • Windows Server NT/2000/2003/Exchange2K/SQL Server 2005
  • Active Directory
  • DNS
  • Group Policy
  • Linux RedHat/Fedora/Debian/BSD/ASP
  • Apache Web Server
  • MySQL Server
  • Samba
  • FTP Server
  • Subversions
  • Working Knowledge of HTML/CSS

Specific Software Experience:
  • Microsoft Office Suite and all Microsoft Products
  • FireFox/IE/Safari/Flock
  • LanSurvey
  • Macromedia Dreamweaver
  • Macromedia Flash
  • Macromedia Fireworks
  • Adobe Photoshop
  • Adobe Acrobat
  • QuickBooks
  • Peachtree
  • ACT contact manager
  • Encompass Mortgage Software
  • Lucero Real Estate Software
  • Medical Manager Software
  • Cubase SX2
  • Cool Edit Pro
  • Cake Walk
  • Finale Music Composition Software
  • Sony Acid
  • Sony Vegas
  • Symantec
  • TigerPaw CRM
  • Microsoft CRM
  • Microsoft RMS
  • Wave Lab
  • ITunes
  • FTP Clients Filezilla/WS-FTP
  • Many other various software (commercial and proprietary too many to name all here)

Specific Hardware Experience:
  • PC (Intel and AMD)
  • Mac
  • PDA's, Smart Phones, Blackberry and other hand held devices
  • Routers/Switches and other networking devices (Linksys, Dlink, Cisco, SonicWall, WatchGuard, AdTran, Symantec, SnapGear)
  • Servers SCSI/IDE/ATA RAID
  • Ram/Processor/Mother Board and Other Hardware Upgrades
  • AMP, Cornell, and Porta Systems Cabling and terminations

Other experience:
  • Skype and other messaging services
  • RSS
  • Voip systems and services
  • Wired and Wi-fi networks
  • Other CMS and Blogging framework
  • CRM and other web-based productivity applications.

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WORK EXPERIENCE

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01/2008 - 05/2008
Operations Manager/Lead Engineer/Project Manager

Merchants Solutions, Inc.

Hillside, IL

Duties and Tasks:
  • Manage and direct all technical and administrative staff
  • Direct technicians in problem solving and troubleshooting end user issues
  • Project Management for all installations and implementations of new systems or solutions

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05/2002 - Present
Owner/Consultant

Cervo Systems, Inc.

USA

Cervo Systems handles all aspects of technology. Our concept is making technology easy and accessible for the end user. I have been working as a field technician, network support engineer, and systems administrator for over 8 years with experience in most areas of technology. I continually educate myself in the newest technology methods, devices, and practices out there. I have experience with all aspects of Microsoft networks, servers and software, Mac and Mac networks, Linux server administration, networking security concepts, hardware and software troubleshooting as well as programming knowledge of HTML, CSS, Visual Basic, PHP, along with database management dealing with MS SQL and MySQL. I have been developing, hosting and managing websites and web media technologies for the last 5 years. I have developed many contacts and resources over the years and can come up with a solution for just about any problem. Some of my personal achievements are named on my about page

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08/2007 - 01/2008
Internet Marketing/Technology Consultant

Forest Hills Hardwood Flooring of Kissimmee, Inc.

Chicago, IL

  • Internet Marketing Campaigns
  • SEO
  • Website Mastering
  • Adwords Managment
  • Manage Ebay, Craigslist, Kijiji, other internet marketing tools
  • Remote technical support

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02/2005 - 08/2007
Chief Operations Executive

Forest Hills Hardwood Flooring of Kissimmee, Inc.

Kissimmee, FL

Top Level Management

Roles and Duties:
  • Sales and Sales Management
  • Operations
  • Company finances
  • IRS audits
  • Vendor relationships
  • Workmans Compensation
  • Staff leasing
  • HR (Hiring and Firing)
  • Advertising
  • Technology Director
  • Other intimate inner workings of company decisions and practices.

Increased annual retail sales by 230% over a period of 2 years.

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10/2004 - 02/2005
Technology Coordinator

Forest Hills Hardwood Flooring of Kissimmee, Inc.

Kissimmee, Orlando, Sandford, and Altamonte Springs, FL

Responsible for all aspects of technology infrastructure of the company:

Support and Maintain the following technologies:
  • Windows Server NT/2000/2003 (Active Directory) Maint., Policy Management, and Upgrades
  • Email management
  • VPN and remote systems access
  • Inter office and office to office networking
  • Linux Fedora Core 6 File Server Management
  • Nortel Phone Systems Programming
  • ACT database management and training
  • QuickBooks setup and training

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10/2002 - 11/2004
Operations Manager

Information Technology and Data Solutions

Kissimmee, FL

Manage and lead all technicians and projects pertaining to software design, development, installation, implementation, training. Manage all projects involving network design and installation with Cat5e, Cat6, and Fiber cabling and terminations. Manage technician customer support dealing with Cisco router and switches, Windows and Linux based servers, all aspects of medical HIPAA compliance implementations and regulatory processes and procedures.

Projects:
  • Osceola County network designs and installation
  • Webster University network designs and installation
  • Cardio Vascular Associates HIPPA Technology Officer and Consultant
  • Talk of The Town Restaurants reservation system project manager
  • Pepsi Play For A Billion Television Broadcast Production Technology Manager

AMP and HIPAA Certified

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07/2002 - 10/2002
Technician

Information Technology and Data Solutions

Kissimmee, FL

Responsible for all aspects of Desk Top and Network Support including:

  • Hardware and Software troubleshooting
  • Hardware upgrades including hard drives, RAM, processors, motherboards, PCI cards, RAID controllers, and other peripherals.
  • Hardware diagnostics using hardware and software tools and utilities
  • OS installs and reimaging including Windows 3.1/95/NT/98/ME/2000/XP/Vista/NT Server/Server 2K and Linux Fedora Core/RedHat/Debian

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12/1999 - 05/2002
Workplace Solutions Specialist

Hewlett Packard

Fort Lauderdale, FL

Managed facility vendors, technical support for remote sales staff, team lead, and creator of national training program within company.

Onsite technical and facilities support.

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INTERESTS

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Place you can find me on the internet:

google "ctkscout"
Twitter
LinkedIn
ClaimID
Digg
charleskruegerlive.com

Regular subscriber to informational podcasts and blogs:

Twit TV
  • MacBreakWeekly with Alex Lindsay, Scott Bourne, Andy Ihnatko, and Chris Breen

Other Technology Podcasts
  • DLTV For tech fans by tech fans

Blogs I watch

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EDUCATION

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1999 - 2000

Valencia Community College

Orlando, FL

AA

  • Undecided

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11/2002 - 11/2002

Florida Gulf Coast University

Florida

Certified Medical Chief Privacy Officer

  • IT/Medical

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10/2002 - 10/2002

AMP NetConnect

Kissimmee, FL

AMP certified terminations and cabling standards (Cat5e, Cat6, Fiber)

  • Network connectivity

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